Tax Forms Manager

4 weeks ago


Kennesaw, Georgia, United States Wolters Kluwer Full time
Job Summary

The Manager of the Forms Design & Approval (FDA) team is responsible for overseeing the daily operations of the team and fostering a collaborative and productive work environment. The primary responsibility is to coach and supervise the team to ensure the accurate and timely delivery of approved forms for our Pfx & Axcess products based on established internal and external deadlines.

Key Responsibilities
  • Supervise daily FDA team activities, ensuring alignment with company goals and objectives.
  • Provide clear and consistent direction, guidance, and support to team members, ensuring that they understand their tasks and responsibilities.
  • Foster a positive and inclusive team culture that promotes collaboration, open communication, accuracy, high performance, and continual process improvement.
  • Provide technical assistance to the team, answer questions, troubleshoot problems, and research issues to provide guidance and to implement solutions promptly.
  • Serve as the primary point of contact for questions and issues from other Tax Compliance team members.
  • Conduct regular touch base meetings and annual performance reviews to discuss and promote career growth and to provide coaching and feedback to team members for ongoing skills improvement and enhancement.
  • Provide senior management with clear and timely updates regarding the team, as well as the overall status of form goals and deadlines.
  • Address and resolve any issues or conflicts that arise within the teams promptly and effectively.
  • Encourage and actively seek out solutions to drive efficiencies and deliver on our commitment to outstanding quality and value for our internal and external customers.
  • Ensure that all potential concerns or risks that could affect any Tax Compliance teams are communicated to management to avoid preventable delays with the form deliverables.
  • Engage in knowledge sharing and collaboration efforts between Tax Compliance teams to streamline processes and improve overall workflow.
  • Assist with hiring and training of full time and seasonal contractor staff.
Qualifications and Requirements
  • Bachelor's degree in business or equivalent combination of education and work experience.
  • Proven experience in a supervisory or leadership role, preferably in a similar industry.
  • Minimum 6 years of experience in tax software product development.
  • Working knowledge of and experience with software development processes and procedures.
  • Strong organizational and time-management skills, with the ability to prioritize and manage multiple tasks and meet deadlines.
  • Strong analytical, problem-solving, and decision-making skills.
  • Strong written and verbal communications skills are essential.
  • Commitment to fostering a positive and supportive team culture.
  • Experience working in a fast-paced, rapidly changing environment.
  • Commitment to accuracy, quality, and continuous process improvement.
  • Ability to work an extended schedule as required to meet objectives.

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