Sales and Customer Experience Specialist
5 days ago
G-III Apparel Group, Ltd. is seeking a highly motivated Sales and Customer Experience Specialist to join our team in New York City.
In this role, you will be responsible for managing customer sales orders, shipping, and confirmations. You will also act as a liaison with our fulfillment centers and stores in tracking and monitoring shipments.
A successful candidate will have a strong understanding of retail sales operations, excellent communication skills, and the ability to prioritize and manage escalated issues.
Responsibilities include:
- Act as a liaison with our fulfillment centers and stores in tracking and monitoring shipments
- Manage the refund process on exception transactions across departments
- Assist with managing delayed or undeliverable customer shipments
The pay range for this position is: $65,000 per year (Annualized salary is based on a 40 hour work week) - $78,000 per year (Annualized salary is based on a 40 hour work week)
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