Healthcare Liaison Specialist

7 days ago


New York, New York, United States PRIDE Healthcare Full time
About the Role

As a Healthcare Liaison Specialist at PRIDE Health, you will play a vital role in ensuring seamless patient experiences.

Key Responsibilities:
  • Greet and establish first contact with patients, either in person or over the phone, to confirm appointments and verify insurance information.
  • Update patient demographics and insurance details in our practice management system, ensuring accuracy and efficiency.
  • Communicate effectively with healthcare staff to ensure patients' medical records are accessible for physicians.
  • Process HIPAA-related paperwork and other institutional forms as required, maintaining confidentiality and adhering to regulations.
  • Collect co-pays from patients, provide receipts, and ensure accurate cash handling procedures.
  • Schedule follow-up appointments as needed and assist patients with retrieving medical records.
  • Perform various administrative tasks, including answering phones and entering payments.
  • Maintain a clean and organized work environment, adhering to company standards.
What We Offer:

We offer a competitive salary of $42,000 per year, commensurate with experience, as well as opportunities for professional growth and development in a dynamic and supportive team environment.

Requirements:
  • A high school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proficiency in using computer software and hardware, including practice management systems.


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