Customer Service Representative

4 weeks ago

New York, New York, United States MJHS Full time
Job Summary:

As a Member Services Representative at MJHS, you will play a vital role in ensuring high-quality customer service to our members and providers. Your primary responsibility will be to respond to member and provider inquiries and requests concerning benefits, claims, and complaints within a call center environment. This is an excellent opportunity to work with a reputable healthcare organization and make a meaningful impact on the lives of our patients and members.

Key Responsibilities:

• Respond to member and provider inquiries and requests concerning benefits, claims, and complaints.
• Receive calls from members and providers, and respond to their concerns in a professional and courteous manner.
• Record all calls and detail, ensuring accurate and timely documentation.
• Receive requests for adjustments on claim issues and disenrollment.

Requirements:

• High School Diploma or equivalent.
• Minimum 6 months call center experience.
• Excellent skills in telephone communication and a professional demeanor.
• Ability to manage multiple tasks and work consistently in a fast-paced environment.

Why Work for MJHS?

At MJHS, we offer a comprehensive and affordable benefits package, including health, financial, and paid time off. We also provide training, tuition assistance, and career development opportunities to help you achieve your career goals. If you are a motivated and customer-focused individual looking for a rewarding career in healthcare, we encourage you to apply for this exciting opportunity.

Benefits:

• Sign-on Bonuses or Student Loan Assistance for clinical staff.
• FREE Online RN to BSN and MSN degree programs.
• Tuition Reimbursement for all full and part-time staff.
• Dependent Tuition Reimbursement for clinical staff.
• Generous paid time off.
• Affordable medical, dental, and vision coverage for employees and family members.
• Two retirement plans (403(b) and Employer Paid Pension).
• Flexible spending.
• And more.

Qualifications:

• High School Diploma.
• Minimum 6 months call center experience.
• Microsoft Word.
• Excellent skills in telephone communication and a professional demeanor.
• Ability to manage multiple tasks and work consistently in a fast-paced environment.

About MJHS:

MJHS is a reputable healthcare organization that provides high-quality healthcare services to our patients and members. We are committed to expanding services in response to our patients' and members' needs, and we are looking for motivated and customer-focused individuals to join our team. If you are passionate about delivering exceptional customer service and making a meaningful impact on the lives of our patients and members, we encourage you to apply for this exciting opportunity.

  • Customer Service Representative

    1 month ago

    New York, New York, United States Visiting Nurse Service of New York Full time

    Contact Center Customer Service RepresentativeVisiting Nurse Service of New York is seeking a skilled Contact Center Customer Service Representative to provide exceptional customer service to our clients and stakeholders. As a key member of our contact center team, you will be responsible for resolving customer inquiries and complaints in a timely and...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States QT Communications & Technology Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at QT Communications & Technology. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone, email, and chat support.Key Responsibilities:* Answer...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet...

  • Customer Service Representative

    1 month ago

    New York, New York, United States Resorts Atlantic City Full time

    Job Title: Customer Service RepresentativeJoin Resorts Atlantic City as a Customer Service Representative and be part of a dynamic team dedicated to delivering exceptional customer experiences. As a key member of our call center team, you will be responsible for handling customer inquiries, resolving issues, and providing personalized support to our...

  • Customer Service Representative for Luxury Leather Goods

    1 month ago

    New York, New York, United States Shoe Service Plus Inc Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Shoe Service Plus Inc. The ideal candidate will have experience in after-sales service for shoe and handbag repair, with a passion for delivering exceptional customer experiences.Key ResponsibilitiesProvide expert advice and assistance to customers on leather repair and...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States Apple Bank for Savings Full time

    At Apple Bank for Savings, we are seeking a skilled Customer Service Representative to provide exceptional service to our clients. This role involves engaging with customers in a friendly and professional manner, resolving service-related issues in a timely and efficient manner, and conducting business ethically.Key responsibilities include:Providing...

  • Customer Service Representative

    3 weeks ago

    New York, New York, United States Dallas Smock - State Farm Agent Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to promote our...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States Bison Full time

    Job Title: Customer Service RepresentativeAt Bison, we are seeking a highly skilled Customer Service Representative to join our Operations team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:* Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States The Housing Company Full time

    We are seeking a skilled Customer Service Representative to join our team at The Housing Company. As an Online Chat Support Representative, you will be responsible for providing exceptional customer support via email, chat, and direct messaging.Key Responsibilities:Resolve customer issues in a timely and professional mannerProvide effective solutions and...

  • Customer Service Representative

    1 month ago

    New York, New York, United States eCruit Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues in a professional and timely...

  • Customer Service Representative

    3 weeks ago

    New York, New York, United States Shift - Actions, Perspective, Future Full time

    We're looking for a highly skilled customer service representative to join our team. As a customer service representative, you will be responsible for providing top-notch support to our customers. This includes fielding calls, responding to emails, and resolving issues in a timely and professional manner. If you have a passion for helping others and a...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States Sterling Engineering Inc. Full time

    Job DescriptionAt Sterling Engineering Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for resolving customer inquiries, processing orders, and maintaining customer account details.Key Responsibilities:Resolve customer inquiries and process orders in a...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States One Call Concepts Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at One Call Concepts. As a Customer Service Representative, you will be responsible for answering incoming calls and assisting customers with locate requests and resolving customer inquiries.Key Responsibilities: Answer incoming calls and assist customers with locate...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States rabbittransit Full time

    Customer Service Representative Job SummaryAt rabbittransit, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service department, you'll play a vital role in providing safe, reliable, and customer-centered mobility services to our community.Key Responsibilities:Answer customer calls with politeness and...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide fast, easy, flexible, and friendly...

  • Customer Service Representative

    1 month ago

    New York, New York, United States Sterling Engineering Inc. Full time

    Job Title: Customer Service RepresentativeAt Sterling Engineering Inc., we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving their inquiries, and ensuring their satisfaction with...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States eTeam Full time

    Job Title: Customer Service RepresentativeDepartment: Corporate Payroll OperationJob Description:The Customer Service Representative will handle various customer service tasks related to scheduling clinic appointments for patients. Responsibilities include:Scheduling and rescheduling clinic appointments.Making reminder calls to patients.Answering customer...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States TEKsystems Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will provide exceptional customer service to our clients in a fast-paced retail environment.Key Responsibilities:Provide customer service to clients in a retail environmentAssist...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States Dallas Smock - State Farm Agent Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Service Representative for Dallas Smock - State Farm Agent, you will be the face of our company, building strong relationships with our customers and providing them with...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States Voya Financial Full time

    Key ResponsibilitiesThe Participant Services Representative plays a vital role in delivering exceptional customer service to participants in employer-sponsored retirement plans. This includes answering inbound calls, assessing participant needs, and providing service resolution through clear and concise explanations of plan features and benefits.Key Skills...