Retail Key Carrier Coordinator

4 days ago


Lancaster, Ohio, United States HomeGoods Full time
Job Title: Retail Key Carrier Coordinator

At HomeGoods, we're always on the lookout for talented individuals to join our team. As a Retail Key Carrier Coordinator, you'll play a vital role in maintaining the smooth operation of our store.

Key Responsibilities:
  • Alternate between Coordinator and Key Carrier roles to meet store needs
  • Provide exceptional customer service and promote a positive internal and external customer experience
  • Act as Manager on Duty, adhering to company policy and procedure
  • Ensure store team performs tasks and activities in accordance with store plan
  • Address customer service issues and provide coaching to Associates
  • Maintain accurate Associate coverage in service areas
  • Ensure Associates adhere to operational procedures
  • Communicate effectively with management and Associates
Requirements:
  • Able to work a flexible schedule, including nights and weekends
  • Team player with effective communication skills
  • Proven problem-solving skills and ability to act quickly under challenging circumstances
  • Knowledge of company standard software, systems, and procedures
  • 1 year retail experience and 6 months leadership experience
Benefits:

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for additional benefits, including:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At HomeGoods, we're committed to creating a diverse and inclusive work environment. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.



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