Technical Support Specialist II
6 days ago
Collier County, FL is seeking a highly skilled Technical Support Specialist II to join our team. As a Technical Support Specialist II, you will provide technical support and customer assistance to the Engineering and Project Management division (EPMD) on projects dealing with the supervisory control and data acquisition (SCADA) system for our water and wastewater plants.
Key Responsibilities- Provide technical support and customer assistance to EPMD on projects dealing with the SCADA system.
- Perform PLC upgrades in the field, including creating a bill of materials, procuring and installing equipment, and programming the PLC for start-up.
- Provide assistance and technical support to SCADA system users.
- Programming on Allen Bradley PLCs using RSLogix5000 software.
- Programming on iFix HMI SCADA software.
- Receives and responds to calls and e-mails from users reporting problems and/or requesting assistance; provides technical advice; walks a user through the problem's resolution; and explains system procedures, limitations, and/or sequences.
- Provides users with information regarding changes in software applications and system procedures.
- Delivers, installs, sets up, configures, and maintains SCADA computers, networks, and other hardware.
- High school diploma or GED required.
- Three (3) years of related experience.
- Fingerprinting Required.
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Naples, Florida, United States Flexi Full timeJob Title: Implementation and Technical Support SpecialistFYIsoft is seeking a highly skilled Implementation and Technical Support Specialist to join our team. As a key member of our implementation team, you will be responsible for implementing our financial reporting solutions to new customers. This will involve assessing customer requirements, installing...
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Technical Support Specialist
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