Family Service Counselor

6 days ago


Candler, United States Park Lawn Memorial Group, LLC. Full time
Job Summary

We are seeking a highly skilled and compassionate Family Service Counselor to join our team at Park Lawn Memorial Group, LLC. As a Family Service Counselor, you will be responsible for providing exceptional support and guidance to client families during times of need.

Key Responsibilities
  • Establish and maintain professional relationships with client families to ensure their needs are met.
  • Provide tours and guide families to cemetery lot locations.
  • Build relationships, ensure excellent service, and develop potential referrals while attending services and visitations for client families.
  • Ensure compliance with state and industry regulations and company policies and procedures.
  • Report progress and submit required reports in a timely manner.
  • Pursue the development of new prospects and community-based contacts through presentations and community events.
  • Maintain positive communication and cooperation with funeral homes, departments, and team members.
  • Consistently meet or exceed company standards in revenue generation.
Requirements
  • Four-year degree or equivalent combination of education, training, and experience preferred.
  • Proven track record of success in outside sales production strongly preferred.
  • Valid state-issued driver's license in good standing and acceptable driving record.
  • Ability to read, write, and speak English fluently. Bilingual is a plus.
Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • The duties associated with this position are generally performed in an indoor office setting.
  • Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
Travel

This position may require up to 10 percent out of area and overnight travel.



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