Customer Service Representative

3 days ago


High Point, North Carolina, United States Kimbrell's Furniture Full time
Company Overview
Kimbrell's Furniture has been a leading furniture retailer in the Carolinas for over 100 years, with a strong commitment to providing exceptional customer service and quality merchandise.

Salary
$40,000.00 - $60,000.00 per year

Job Description
We are seeking a motivated and enthusiastic Sales Associate to join our team of dedicated professionals. As the public face of Kimbrell's Furniture, you will be responsible for assisting customers with their purchasing decisions and providing excellent customer service. You will work closely with our sales team to ensure that customers receive a positive experience from start to finish.

Responsibilities:
  • Meet and communicate with customers in a courteous and professional manner, presenting facts related to our home furnishings and products.
  • Promptly resolve customer complaints and ensure maximum client satisfaction.
  • Achieving established goals by driving sales and providing superior customer service.
  • Directing customers to merchandise within the store.
  • Maintaining an orderly appearance throughout the sales floor.
  • Introducing promotions and opportunities to customers.
  • Cross-selling products to increase purchase amounts.

Required Skills and Qualifications
To succeed in this role, you must have excellent selling, communication, and negotiation skills. You should be friendly, energetic, and genuinely enthusiastic about providing outstanding service to our customers. You must also be able to work weekends and/or extended hours as directed by the Manager.

Benefits
We offer a comprehensive benefits package, including health insurance, dental insurance, vision insurance, 401(k) plan, and paid time off.

Other Information
We are an equal opportunity employer and welcome applications from qualified candidates who share our commitment to providing exceptional customer service and quality merchandise.

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