Customer Service Representative at Sammy Cheezecake

3 days ago


High Point, North Carolina, United States Sammy Cheezecake Full time
Job Title

We are seeking a skilled Customer Service Representative to join our team at Sammy Cheezecake.

Responsibilities
  • Welcome customers entering and leaving the bakery, providing exceptional service and ensuring a pleasant shopping experience.
  • Serve as the cashier, accurately processing transactions in a timely and professional manner.
  • Assist with dessert orders, answering phone calls and responding to customer inquiries.
  • Record dessert orders by phone and from online platforms with precision.
  • Showcase proficiency in Microsoft Excel for data management and record-keeping purposes.
  • Process dessert orders via DoorDash, ensuring seamless delivery experiences.
  • Maintain a clean and well-stocked display counter, adhering to high standards of presentation.
  • Collaborate with team members to complete tasks and achieve shared objectives.
  • Refer customer questions regarding products or services to relevant personnel.
  • Clean and sanitize workspaces throughout the day, upholding a safe and hygienic environment.
About Us

At Sammy Cheezecake, we foster a warm and supportive atmosphere, valuing each employee's contributions and growth opportunities.

Compensation and Benefits

We offer a competitive salary range of $35,000 - $45,000 per year, commensurate with experience. Our comprehensive benefits package includes health insurance, paid time off, and opportunities for professional development.

Why Work with Us?

Join our team and become part of a dynamic, people-first organization that prioritizes work-life balance and employee satisfaction. We're passionate about creating a positive impact through excellent customer service and community engagement.



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