Customer Service Representative

4 weeks ago


Highland Falls, New York, United States Ryan Crosby - State Farm Agent Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and supporting the growth of our insurance agency.

Responsibilities:
  • Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
  • Provide expert guidance on insurance options and answer customer inquiries regarding policy changes, transfers, and claims.
  • Utilize a customer-centric approach to educate customers about insurance products and services.
  • Collaborate with other team members to ensure seamless customer service and support.
Requirements:
  • Dedicated to delivering exceptional customer service and building strong relationships.
  • Excellent communication and problem-solving skills to effectively address customer needs.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
Benefits:
  • Competitive hourly pay and commission/bonus structure.
  • Opportunities for growth and advancement within our agency.
  • Paid time off and flexible scheduling.
  • Valuable career-building experience and professional development opportunities.

We are an equal opportunity employer and welcome applications from qualified candidates who share our commitment to excellence and customer satisfaction. If you are a motivated and customer-focused individual looking for a rewarding career opportunity, we encourage you to apply.



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