Customer Service Representative

1 month ago


Seneca Falls, New York, United States Domino's Pizza Full time
Customer Service Representative

The Customer Service Representative is a key role within our Domino's Pizza team, responsible for delivering exceptional customer experiences through various channels, including telephone and face-to-face interactions.

Key Responsibilities:
  • Answering customer inquiries and resolving issues in a timely and professional manner
  • Providing accurate and helpful information about our products and services
  • Handling customer complaints and concerns in a courteous and empathetic way
  • Collaborating with colleagues to achieve sales and customer satisfaction goals
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
  • Basic knowledge of customer service principles and practices


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