Customer Service Representative

23 hours ago


Highland Mills, New York, United States Ryan Crosby - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving the growth of our insurance agency.

Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and service delivery.
  • Collaborate with other departments to develop and implement customer retention strategies, driving long-term relationships and loyalty.
  • Anticipate and meet the evolving needs of our community members, providing proactive solutions and support.
Requirements
  • Strong communication and problem-solving skills, with the ability to navigate complex customer issues.
  • Previous experience in customer service or a related field, with a proven track record of delivering exceptional results.
  • Ability to work in a fast-paced environment, managing multiple priorities and deadlines with ease.
About Us

Ryan Crosby - State Farm Agent is a dynamic and growth-oriented insurance agency dedicated to providing exceptional service and support to our clients. We are committed to fostering a positive and inclusive work environment, where our team members can thrive and grow.



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