Housing Resource Specialist

5 days ago

Framingham, Massachusetts, United States South Middlesex Opportunity Council Full time
Job Summary

We are seeking a highly motivated and compassionate Housing Resource Navigator to join our team at South Middlesex Opportunity Council. As a key member of our team, you will work closely with area college staff, community partners, and SMOC staff to identify immediate and short-term needs to support housing stability.

Key Responsibilities
  • Triage all new referrals and walk-in youth in need, providing street outreach, assessment, and 1:1 support to the homeless young adult and unaccompanied young adult population in the MetroWest area.
  • Complete an intake with each client and work with the client and case management team to develop and carry out a rehousing plan, assessing housing and supportive services needs to determine which short-term financial assistance programs may be available to rapidly re-house the individual.
  • Help clients to obtain all necessary documentation and complete paperwork for housing-related applications, assist clients with completing housing applications and negotiating leases with landlords.
  • Develop connections with landlords, focusing on developing new relationships with new landlords, particularly low-barrier landlords, and maintain an active listing of landlords/properties.
  • Establish a thorough list of housing resources across different regions of the state where the families may have ties and support in place, working collaboratively with collateral providers to ensure coordination of services.
  • Participate as a member of the CGRC team, attending all staff meetings and other required meetings, maintaining client files to include completed intakes, re-housing plans, referrals made, and services accessed.
  • Ensure the services are operated in compliance with all federal, state, and local funding requirements, as well as agency policies and procedures, and be available to travel around the region to meet with providers, potential clients, and potential landlords and to attend meetings.
  • Gather required data, keep accurate client records, and provide regular written notes, including client updates, demographics, barriers, and new resources.
Requirements
  • Experience providing vocational and educational supports.
  • Assessment, advocacy, and case management skills.
  • Flexible schedule required.
  • Bilingual preferred.
  • Reliable transportation.
  • Must have a valid Massachusetts Driver's license.
Working Conditions

Desk space is provided within the CGRC staff office and community satellite sites such as the homeless shelters and area colleges. Frequent travel throughout the MetroWest area is required. As part of this position's responsibilities, the Housing and Resource Navigator will have direct contact with the young adult population. Dress Code is business casual. A successful background check is required.

We are an equal opportunity employer committed to diversity in the workplace.

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