**Retail Operations Manager**

4 weeks ago


US Newnan GA USA Pet Supermarket Full time

**Job Summary**

We are seeking a highly skilled and experienced Shift Manager to join our team at Pet Supermarket. As a key member of our retail operations team, you will be responsible for ensuring the smooth functioning of our store, providing exceptional customer service, and leading a team of staff members.

Key Responsibilities:

  • Manage Daily Operations: Oversee the daily activities of the store, ensuring that all tasks are completed efficiently and effectively.
  • Supervise and Train Staff: Provide guidance and support to staff members, helping them to develop their skills and knowledge.
  • Inventory Management: Monitor inventory levels and order products as needed to ensure that the store is well-stocked and that customer demand is met.
  • Sales and Revenue: Implement sales strategies to achieve targets and maximize revenue, while maintaining a high level of customer satisfaction.
  • Customer Service: Resolve customer complaints and address any issues that arise, providing a positive experience for our customers.
  • Store Environment: Maintain a clean and organized store environment, ensuring that it is safe and welcoming for customers and staff.

Requirements:

  • Proven experience in a retail management role.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work flexible hours, including evenings and weekends.


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