Front Line Supervisor
3 weeks ago
We are looking for a highly motivated and organized Front Line Supervisor to join our team at Burlington. As a key member of our store team, you will be responsible for leading day-to-day customer service initiatives and ensuring a positive shopping experience for our customers. The ideal candidate will have strong leadership skills, a friendly demeanor, and an interest in retail.
The successful candidate will be able to work independently with minimal supervision, model company core values, and maintain a customer-first focus. They will also be able to drive improvement of friendliness, speed of checkout, and customer feedback surveys. Additionally, they will be responsible for maintaining a neat and orderly front end area, troubleshooting issues with registers and transactions, and coordinating meal and break periods.
Key Responsibilities:
- Lead day-to-day customer service initiatives and inspire associates to provide exceptional customer service.
- Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
- Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
- Coordinate meal and break periods and monitor schedule adherence.
Requirements:
- Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required.
- Physical requirements include the ability to lift and move boxes weighing 40 lbs or more, as well as the ability to stand and walk for extended periods of time.
Estimated Salary: $14 - $16 per hour
Location: Omaha, NE
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