Service Scheduling Specialist
4 days ago
Crown Equipment Corporation is one of the world's largest lift truck manufacturers, offering local support on a global scale with over 15 manufacturing facilities worldwide and over 500 retail locations in more than 80 countries.
We pride ourselves on providing our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products, and support services to meet their needs anytime, anywhere.
Job DescriptionThis Service Scheduling Specialist role requires exceptional organization and time management skills to schedule service repairs and dispatch field service technicians to customer locations.
The anticipated salary range for this position is $27.50 to $37.50 per hour, commensurate with skills and related experience.
Responsibilities- Schedule service repairs and dispatch field service technicians to customer locations based on location, skill level of the technicians, and facility response guidelines.
- Schedule and dispatch planned maintenance to ensure timely completion.
- Receive service requests from customers and coworkers, entering information into the computer and assisting with paperwork and reports.
- High school diploma or equivalent.
- Excellent phone skills and good communication, organizational, math, and computer skills.
- Experience with Microsoft Office.
- Leadership skills, technical experience, and knowledge are a plus.
- Able to multitask and work in a fast-paced environment.
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