Customer Service Leader

4 weeks ago


Knoxville, Tennessee, United States MAPCO Full time

Job Opportunity

MAPCO is seeking a dedicated and customer-focused individual to join our team as a Customer Service Leader. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our convenience stores.

Key Responsibilities:

  • Meet and exceed customer service standards
  • Follow cash control policies and procedures
  • Adhere to laws and regulations regarding the sale of government-regulated products and services
  • Obey company and health department safety guidelines for food preparation
  • Detail cleaning of store interior and exterior according to company standards
  • Stock and rotate products, including coolers and freezers
  • Complete training activities and pass minimum job performance standards
  • Follow company general rules of conduct and code of ethics
  • Motivate sales associates to grow store sales and profitability using suggestive selling techniques
  • Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines

Core Competencies:

  • Time Management: Value time and use it effectively and efficiently
  • Action Oriented: Enjoy working hard and seizing opportunities
  • Customer Focus: Act with customers in mind and dedicate to meeting expectations
  • Determination: Pursue everything with energy and drive

Requirements:

  • Customer service experience desired
  • Ability to perform multiple tasks at one time
  • Read, understand, and speak English at an eighth-grade level
  • Comprehend and perform basic math skills
  • Understand, comprehend, and perform basic computer and point-of-sale skills

MAPCO is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law.



  • Knoxville, Tennessee, United States Marshall Cleaning Service Llc Full time

    Job OverviewMarshall Cleaning Service LLC is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service and Sales Agent. As a key member of our team, you will be responsible for providing exceptional customer service, assisting with sales processes, and communicating with clients in a timely and professional...


  • Knoxville, Tennessee, United States MAPCO Full time

    Customer Service Leader OpportunityMAPCO is seeking a dedicated and customer-focused leader to join our team as a Customer Service Leader. As a key member of our retail operations team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our convenience stores.Key Responsibilities:Meet and exceed customer...


  • Knoxville, Tennessee, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for managing outbound calls to insurance companies to make payments on behalf of customers.Key ResponsibilitiesMake outbound calls to insurance companies to process paymentsHandle phone...


  • Knoxville, Tennessee, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Customer Service Agent to join our team at Randstad. As a Customer Service Agent, you will be responsible for managing outbound calls to insurance companies to make payments on behalf of customers.Key Responsibilities:Make outbound calls to insurance companies to process paymentsHandle phone communications to ensure...


  • Knoxville, Tennessee, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for managing outbound calls to insurance companies to make payments on behalf of customers.Key Responsibilities:Make outbound calls to insurance companies to process paymentsHandle phone...


  • Knoxville, Tennessee, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Customer Service Agent to join our team at Randstad. As a Customer Service Agent, you will be responsible for managing outbound calls to insurance companies to make payments on behalf of customers.Key ResponsibilitiesMake outbound calls to insurance companies to process paymentsHandle phone communications to ensure...


  • Knoxville, Tennessee, United States Randstad Full time

    Job Title: Customer Service AgentThis role involves managing outbound calls to insurance companies to make payments on behalf of customers. You will handle phone communications to ensure accurate and timely payment processing and supporting customer needs efficiently. Great written communication skills are essential for handling a high volume of outbound...


  • Knoxville, Tennessee, United States Randstad Full time

    Customer Service Agent Job DescriptionThis role involves managing outbound calls to insurance companies to facilitate timely payment processing and provide exceptional customer support. The ideal candidate will possess excellent communication skills, ensuring smooth and effective interactions with customers and insurance companies.Key...


  • Knoxville, Tennessee, United States Randstad Full time

    Customer Service Agent Job DescriptionThis role involves managing outbound calls to insurance companies to facilitate timely payment processing and provide exceptional customer support. The ideal candidate will possess excellent communication skills, ensuring smooth and effective interactions with customers and insurance companies.Key...


  • Knoxville, Tennessee, United States Randstad Full time

    Job Summary:The Customer Service Assistant will play a vital role in supporting clients with sample supplies, sample receipts, COC and project documentation, and will assist Laboratories with accurate and timely sample distribution. This position requires strong organizational skills, attention to detail, and excellent communication skills.Duties and...

  • Shift Leader

    3 weeks ago


    Knoxville, Tennessee, United States Viva Chicken Redstone Full time

    {"h1": "Become a Shift Leader at Viva Chicken Redstone", "p": "At Viva Chicken Redstone, we're on the lookout for talented individuals to join our team as Shift Leaders. As a Shift Leader, you'll be responsible for ensuring the smooth operation of our restaurants, providing exceptional customer service, and leading a team of dedicated staff members. If...


  • Knoxville, Tennessee, United States Taco Bell Full time

    About Taco BellTaco Bell is a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. We're a leader in the quick-service restaurant industry, known for our innovative menu items and commitment to quality ingredients.Job SummaryWe're seeking a Customer Service Representative to join our team. As a...


  • Knoxville, Tennessee, United States Helen Ross McNabb Center Full time

    Crisis Services Master's Level Team LeaderJob Summary:The Crisis Services Master's Level Team Leader is responsible for providing leadership and supervision to a team of crisis intervention specialists. This role requires a strong understanding of crisis intervention principles and practices, as well as excellent communication and leadership skills.Key...


  • Knoxville, Tennessee, United States Helen Ross McNabb Center Full time

    Crisis Services Master's Level Team LeaderJob Summary:The Crisis Services Master's Level Team Leader is responsible for providing leadership and supervision to a team of crisis intervention specialists. This role requires a strong understanding of crisis intervention principles and practices, as well as excellent communication and leadership skills.Key...


  • Knoxville, Tennessee, United States Helen Ross McNabb Center Full time

    Crisis Services Master's Level Team LeaderJob Summary:The Crisis Services Master's Level Team Leader is responsible for providing crisis assessment and intervention services to individuals experiencing a psychiatric emergency. This role requires strong clinical skills, effective communication, and the ability to work in a fast-paced environment.Key...

  • Store Leader

    4 weeks ago


    Knoxville, Tennessee, United States Weigel's Full time

    Job SummaryThe Store Leader is a key member of the Weigel's team, responsible for delivering exceptional customer service and driving sales growth. As a Store Leader, you will be accountable for the overall performance of the store, including sales, customer satisfaction, and team member development.Key ResponsibilitiesProvide fast, safe, efficient, and...


  • Knoxville, Tennessee, United States Helen Ross McNabb Center Full time

    Crisis Services Master's Level Team LeaderMake a Difference in People's LivesJoin the Helen Ross McNabb Center Team as a Crisis Services Master's Level Team LeaderJob Summary:The Crisis Services Master's Level Team Leader is responsible for providing leadership and supervision to a team of crisis intervention specialists. The team leader will work closely...


  • Knoxville, Tennessee, United States Helen Ross McNabb Center Full time

    Crisis Services Master's Level Team LeaderJob Summary:The Crisis Services Master's Level Team Leader is responsible for providing leadership and supervision to a team of crisis intervention specialists. This role requires a strong understanding of crisis intervention principles and practices, as well as excellent communication and leadership skills.Key...


  • Knoxville, Tennessee, United States Helen Ross McNabb Center Full time

    Crisis Services Master's Level Team LeaderMake a Difference in People's LivesWe are seeking a highly skilled and compassionate Crisis Services Master's Level Team Leader to join our team at the Helen Ross McNabb Center. As a key member of our crisis team, you will play a vital role in providing emergency mental health services to individuals in crisis.Key...


  • Knoxville, Tennessee, United States FastSigns Full time

    About the RoleAs a Customer Service Representative at FastSigns, you will be the initial point of contact for current and prospective customers. Your primary responsibility will be to build long-lasting relationships by turning prospects into customers and then into long-term clients.Key ResponsibilitiesWork with customers to understand their needs and...