Appointment Center Manager
22 hours ago
We are seeking a highly skilled Appointment Center Manager to join our team at Professor Gatsby's Heating and Cooling. As a key member of our operations team, you will be responsible for managing our appointment center, ensuring seamless customer experiences, and driving business growth.
Key Responsibilities- Manage and optimize appointment scheduling to meet customer needs and business objectives
- Lead and develop a high-performing team of customer service representatives
- Analyze key performance indicators (KPIs) to identify areas for improvement and implement process changes
- Collaborate with cross-functional teams to ensure effective communication and coordination
- Develop and implement training programs to enhance customer service skills and product knowledge
- 3+ years of experience in a customer-facing role, preferably in a call center or appointment center environment
- Proven track record of leadership and team management
- Excellent communication, problem-solving, and analytical skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficiency in Microsoft Office and other productivity tools
- A competitive salary range of $75,000 - $85,000
- A comprehensive benefits package, including health insurance, 401(k) match, and paid time off
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Professor Gatsby's Heating and Cooling is a leading provider of HVAC services and products in the Turnersville, NJ area. We pride ourselves on delivering exceptional customer service and building long-term relationships with our customers. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.
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Pain Management Specialist
1 month ago
Berlin, New Hampshire, United States Archway Physician Recruitment Full timeAdvanced Practice Provider Opportunity in Pain ManagementWe are seeking a dedicated and skilled Advanced Practice Provider to join our team, focusing on pain management services. This position offers a full-time schedule with a 4-day work week, allowing for a balanced professional and personal life.Role Overview: The selected candidate will deliver...
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Pain Management Specialist
1 month ago
Berlin, New Hampshire, United States Archway Physician Recruitment Full timeAdvanced Practice Opportunity in Pain ManagementWe are seeking a dedicated professional to provide comprehensive pain management services. This role offers a full-time schedule with a 4-day work week, allowing for a balanced work-life dynamic.Role Overview: The practitioner will deliver office-based pain management solutions to both new and existing adult...
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Pain Management Specialist
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Physical Therapist
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Physical Therapist
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HVAC Service Representative
12 hours ago
Berlin, New Jersey, United States Professor Gatsby's Heating and Cooling Full timeAbout the RoleProfessor Gatsby's Heating & Cooling is seeking a highly organized and customer-focused individual to fill the position of HVAC Customer Service - Dispatch Agent. As a key member of our team, you will be responsible for maintaining the service call schedule, prioritizing urgent matters, and effectively managing dispatch...
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HVAC Service Representative
5 days ago
Berlin, New Jersey, United States Professor Gatsby's Heating and Cooling Full timeJob Title: HVAC Customer Service Dispatch AgentProfessor Gatsby's Heating & Cooling is seeking a highly organized and customer-focused individual to fill the position of HVAC Customer Service Dispatch Agent.Job Summary:We are looking for a skilled professional to manage our service call schedule, prioritize urgent matters, and effectively coordinate dispatch...
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HVAC Service Representative
3 weeks ago
Berlin, New Jersey, United States Professor Gatsby's Heating and Cooling Full timeAbout the RoleProfessor Gatsby's Heating & Cooling is seeking a highly organized and customer-focused individual to fill the position of HVAC Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, managing service call schedules, and prioritizing urgent matters.Key ResponsibilitiesMaintain...
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Pain Management Specialist
1 month ago
Berlin, New Hampshire, United States Archway Physician Recruitment Full timeAdvanced Practice Provider Opportunity in Pain Management Full-time position with a 4-day work week. Responsible for delivering office-based pain management solutions to both new and returning adult patients, encompassing medication oversight, medical cannabis certification, patient education and counseling, and monitoring medication adherence through...
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Pain Management Specialist
1 month ago
Berlin, New Hampshire, United States Archway Physician Recruitment Full timeAdvanced Practice Opportunity in Pain ManagementFull-time position with a 4-day work week.Responsible for delivering office-based pain management services to both new and returning adult patients, which includes medication oversight, medical cannabis certification, patient education and counseling, and monitoring medication adherence through various...
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Inside Sales Representative
5 days ago
West Berlin, New Jersey, United States Professor Gatsby's Heating and Cooling Full timeAbout Professor Gatsby's Heating & CoolingWe are a leading provider of HVAC services and products in Southern NJ and surrounding areas. Our team of experts is dedicated to delivering exceptional service and solutions to our customers.As a Service Scheduler, you will play a crucial role in coordinating our service appointments and ensuring that our customers...
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Sales Representative
2 weeks ago
West Berlin, New Jersey, United States Professor Gatsby's Heating and Cooling Full timeJob Title: Inside Sales Rep - Service SchedulerWe are seeking a highly skilled Inside Sales Rep - Service Scheduler to join our team at Professor Gatsby's Heating & Cooling. As a key member of our sales team, you will be responsible for managing service appointments, communicating with customers, and ensuring timely scheduling of our skilled...
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Clinical Research Director
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Clinical Care Specialist
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Pain Management Specialist
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Berlin, New Hampshire, United States Archway Physician Recruitment Full timeAdvanced Practice Opportunity in Pain ManagementWe are seeking a dedicated professional for a full-time position in Pain Management. This role involves providing comprehensive office-based services to both new and established adult patients. Key responsibilities include:Medication Management: Oversee and manage patient medications, including certification...
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Neurology Specialist
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HVAC Customer Service Representative
2 weeks ago
West Berlin, New Jersey, United States Professor Gatsby's Heating and Cooling Full timeAbout the RoleProfessor Gatsby's Heating & Cooling is seeking a highly organized and customer-focused individual to fill the position of HVAC Customer Service - Dispatch Agent. As a key member of our team, you will be responsible for maintaining the service call schedule, prioritizing urgent matters, and effectively managing dispatch...
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Licensed Clinical Social Worker
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HVAC Customer Service Representative
4 days ago
West Berlin, New Jersey, United States Professor Gatsby's Heating and Cooling Full timeJob OverviewProfessor Gatsby's Heating & Cooling is seeking a highly organized and customer-focused individual to fill the position of HVAC Customer Service - Dispatch Agent. This full-time role offers a competitive compensation package, including a salary range of $17 to $22 per hour, plus a commission potential of up to $60,000 annually.Key...