Customer Experience Coordinator
1 day ago
We're seeking an experienced Service Drive Manager to oversee the service drive team at AutoNation. As a Service Drive Manager, you will lead the team in delivering exceptional customer experiences.
Responsibilities:- Schedule and assign tasks for the service consultants.
- Monitor and evaluate the performance of the service consultants.
- Provide training, coaching, and supervision to the service consultants.
- Assist in the service reception during peak hours to greet customers and obtain necessary information.
- Maintain inventory and supplies for the service drive.
- Collaborate with team leaders to coordinate job assignments.
- Conduct regular reviews of open repair orders and resolve any outstanding issues.
- Work closely with dealership staff to ensure high-quality service delivery.
- Inspect vehicles before returning them to customers.
- Follow up with customers to verify satisfaction with service work.
- Ensure compliance with relevant laws and regulations.
- High school diploma or equivalent.
- Ability to understand and follow instructions.
- Two years of experience in an auto repair setting.
- Strong communication and teamwork skills.
- Valid driver's license.
- Able to operate a manual transmission vehicle.
- Excellent customer service skills.
- Prior supervisory experience (desired).
- Able to operate an automobile.
- Salary range: $45,000 - $70,000 per year + commission.
- Comprehensive insurance plans, including health, dental, and vision.
- Maternity benefits.
- Discounts on new and pre-owned vehicles, services, and merchandise.
- Partnership with cancer charities through the DRVPNK mission.
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Dining Experience Coordinator
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Customer Experience Representative Fremont
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Customer Experience Specialist
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Fremont, California, United States Audi Fremont Full timeJob OverviewAudi Fremont is seeking an exceptional Automotive Sales Consultant to join our team. This role requires a highly motivated and customer-oriented individual who can effectively assist customers in finding the perfect vehicle, providing an outstanding guest experience throughout the sales process.
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Logistics Coordinator
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Service Account Coordinator
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Inventory and Service Coordinator
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Hotel Guest Experience Coordinator
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Distribution Center Coordinator
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Logistics Coordinator
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