Customer Experience Representative

1 day ago


Fremont, California, United States AT&T Full time
Customer Experience Role Overview

This is an exciting opportunity to become a Customer Experience Representative with AT&T, working in the heart of Fremont. As a key member of our sales team, you will play a crucial role in delivering exceptional customer experiences and meeting sales targets.

Salary and Benefits
The estimated annual salary for this position ranges from $39,504 to $63,956, based on location, experience, and performance. You will also receive a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays. Additionally, you may be eligible for tuition reimbursement, adoption reimbursement, disability benefits, and employee discounts on AT&T products and services.

Job Description
In this role, you will work closely with customers to understand their needs and preferences, providing personalized solutions and product recommendations. You will use a consultative sales approach to guide customers through their options, utilizing your knowledge of AT&T's full suite of products and services. Your goal will be to meet or exceed sales targets, while ensuring that every customer interaction is positive and memorable.

Required Skills and Qualifications
To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. Prior retail or customer-facing sales experience is preferred, but not required. You will be provided with comprehensive training and coaching to help you meet and exceed your goals.

Why Choose AT&T?
We are committed to providing equal employment opportunities to all individuals, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law. We offer a dynamic and inclusive work environment, where you can grow and develop your skills and career.

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