Customer Service Advocate

1 week ago


Mason, Ohio, United States Cintas Full time

We are seeking a Customer Service Representative to provide exceptional service to our internal partners and external customers.

Job Overview

Cintas is a leading provider of products and services that enhance our customers' image and keep their facilities clean, safe, and looking their best.

The ideal candidate will have 1+ year of customer service experience, a High School Diploma/GED, and strong communication skills.

Responsibilities
  • Answer customer calls and resolve issues promptly
  • Data entry and account reconciliation
  • Preparing reports and invoices
  • Processing new accounts and orders
  • Making outbound calls to obtain information or resolve customer issues
Requirements
  • 1+ years of customer service experience
  • High School Diploma/GED; Bachelor's Degree preferred
Preferred Qualifications
  • Experience with heavy inbound and outbound calls and transferring calls
  • 3+ years of business-to-business account support
  • Proficiency with Microsoft Office (Word, Excel, and Outlook) and intranet/internet
  • Experience with proofreading and editing documents
Benefits
  • Comprehensive medical, dental, and vision benefits
  • Competitive pay and 401(k)/Profit Sharing/Employee Stock Ownership Program
  • Paid Time Off and Holidays
  • Disability and Life Insurance Packages
Salary Estimate

The estimated salary for this position is between $40,000 - $60,000 per year, depending on location and experience.



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