Business Office Associate

14 hours ago


Newport News, Virginia, United States Riverside Health System Full time
Job Summary

The Business Office Associate will play a vital role in supporting the Riverside Health System team. This individual will be responsible for ensuring seamless customer experiences by demonstrating flexibility and sensitivity in responding to customer needs. Key responsibilities include benefit collections, charge reconciliation, payment posting, insurance verification, and authorization. Additionally, the staff member will be accountable for customer registration in iCare and perform various administrative duties to support the team, such as answering phones and scheduling appointments. The ideal candidate will be flexible in their work assignments and able to adapt to changing priorities.

Key Responsibilities
  • Collect and process benefit information, reconcile charges, and post payments in a timely manner.
  • Verify insurance coverage and obtain authorizations as needed.
  • Register patients in iCare and ensure accurate and efficient data entry.
  • Provide exceptional customer service by responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Assist with new employee onboarding and training.
  • Maintain office equipment and supplies to support facility operations.

Requirements
  • High School Diploma or equivalent required; Associate's degree in Business or related field preferred.
  • 1 year of related office experience preferred.
  • Certified Healthcare Access Associate (CHAA) certification from the National Association of Healthcare Access Management (NAHAM) preferred.

Work Environment

The Business Office Associate will work in a fast-paced office environment, interacting with patients, staff, and external vendors. The ideal candidate will be able to work effectively in a team environment, prioritize tasks, and maintain a high level of productivity in a dynamic setting.

  • Newport News, Virginia, United States CarMax Full time

    Business Office AssociateAt CarMax, we're committed to providing an exceptional customer experience. As a Business Office Associate, you'll play a critical role in ensuring our customers receive top-notch service.Key Responsibilities:Provide exceptional customer service by greeting customers, answering questions, and explaining paperwork processes.Process...


  • Newport News, Virginia, United States Riverside Health System Full time

    About the RoleWe are seeking a highly organized and detail-oriented Business Office Associate to join our team at Riverside Health System. This role will be responsible for providing administrative support to our healthcare team, ensuring seamless patient registration and billing processes.Key ResponsibilitiesManage patient registration, including verifying...


  • Newport News, Virginia, United States Carmax Full time

    About the RoleCarmax is seeking a highly organized and detail-oriented Business Office Associate to join our team. As a key member of our office staff, you will be responsible for providing administrative support to all store departments, ensuring seamless day-to-day operations.Key ResponsibilitiesComplete administrative tasks to support store departments,...


  • Newport News, Virginia, United States Office Depot Full time

    At Office Depot, we're looking for a skilled Retail Sales Associate to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service and ensuring a positive shopping experience for every customer. Your duties will include:Key Responsibilities:Proactively engage with customers to understand their needs and...


  • Newport News, Virginia, United States Carmax Full time

    Carmax Jefferson Ave Job DescriptionAs a Business Office Associate at Carmax, you will be responsible for providing administrative support to all store departments. Your key responsibilities will include:Completing administrative tasks to ensure seamless store operationsProviding exceptional customer service by greeting customers and guiding them through...


  • Newport News, Virginia, United States Office Depot Full time

    Office Depot Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As an Associate at Office Depot, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Proactively engage with customers to...


  • Newport News, Virginia, United States Office Depot Full time

    Office Depot **Job Summary:** As a Retail Sales Associate at Office Depot, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. **Key Responsibilities:** * Proactively engage with customers to understand their needs and provide personalized assistance * Evaluate customer needs to...


  • Newport News, Virginia, United States Office Depot Full time

    Job Title: Retail Part Time Sr. Store AssociateAt Office Depot, we're looking for a skilled Retail Part Time Sr. Store Associate to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Proactively engage with...


  • Newport News, Virginia, United States Office Depot Full time

    Job Title: Retail Part Time Sr. Store AssociateAt Office Depot, we're looking for a skilled and enthusiastic Retail Part Time Sr. Store Associate to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.Key...


  • Newport News, Virginia, United States Office Depot Full time

    Office Depot Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Proactively engage with...


  • Newport News, Virginia, United States Office Depot Full time

    Office Depot Job OpportunityAs a valued member of our team, you will play a key role in delivering exceptional customer experiences. Your responsibilities will include:Proactively engaging with customers to ensure a positive interactionEvaluating customer needs to determine additional offerings or services requiredFollowing established guidelines for sorting...


  • Newport News, Virginia, United States REI Virginia Beach Full time

    Job OverviewRoyal Executives, a thriving business consulting and sales firm in Virginia Beach, is seeking a motivated individual to join its marketing and sales team as an Account Manager Trainee. This role offers a unique opportunity to work closely with experienced Senior Account Managers and Sales Team members, developing skills in account management and...


  • Newport News, Virginia, United States Brian Gillespie - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused professional to join our team as a Business Development Associate. As a key member of our State Farm Agent team, you will play a vital role in helping our business grow through value-based conversations and exceptional customer experiences.ResponsibilitiesUtilize a customer-centric...

  • Tax Office Manager

    2 days ago


    Newport News, Virginia, United States H&R Block Full time

    Job Title: Team LeaderAt H&R Block, we're looking for a skilled Team Leader to join our team. As a Team Leader, you'll be responsible for providing leadership to a customer-centric team of associates and accelerating their seasonal tax business by managing a single H&R Block tax office.Key Responsibilities:Partner with District General Manager to create and...


  • Newport News, Virginia, United States Brian Gillespie - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and results-driven professional to join our team as an Office Representative. As a key member of our State Farm Agent team, you will play a critical role in helping our business grow through value-based conversations and exceptional customer service.Key ResponsibilitiesAs an Office Representative, you will...


  • Newport News, Virginia, United States Carmax Full time

    Carmax Jefferson Ave seeks a Business Office Associate to complete administrative tasks, provide customer service, and maintain coverage at the information desk. Key responsibilities include:Supporting all store departments with administrative tasksProviding exceptional customer service by greeting customers and guiding them through paperworkCommunicating...

  • Tax Office Manager

    5 days ago


    Newport News, Virginia, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a key member of our leadership team, you will be responsible for providing leadership and guidance to our tax office teams, driving business growth, and delivering exceptional client experiences.Key ResponsibilitiesManage office staffing,...


  • Newport News, Virginia, United States H&R Block Full time

    About the RoleWe are seeking an experienced Associate Team Leader to join our team at H&R Block. As a key member of our retail office team, you will be responsible for supporting the Multi-Unit Team Leader and serving as the onsite point of contact for tax office associates and clients.Key ResponsibilitiesExecute and hold all tax office associates...


  • Newport News, Virginia, United States Riverside Health System Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Riverside Health System. As a Front Office Supervisor, you will be responsible for supervising the daily activities of the clerical team members and overseeing the daily operations of the front office.Key ResponsibilitiesProvide exceptional customer service...


  • Newport News, Virginia, United States Capital One Full time

    About the RoleCapital One is seeking a highly skilled Principal Associate, Information Security Office Consultant to join our team. As a key member of our Information Security Office, you will play a critical role in helping us consult on initiatives, programs, and projects to raise their game in Information Security.ResponsibilitiesAct as a central...