Security Officer
1 week ago
About Meijer:
We are a family-owned company that prioritizes serving people and communities. Our mission is to provide career and community opportunities centered around leadership, personal growth, and development.
What You'll Make:
The estimated salary for this position is around $38,000 - $45,000 per year, depending on location and experience.
Job Description:
This role is responsible for enhancing and supporting the safety and security of customers and team members through friendly engagement while providing a positive and professional presence. As a Security Officer at Meijer, you will be expected to maintain a continual presence at assigned entry/exit points within the store, providing efficient service to customers and team members while deterring inappropriate behavior.
- Maintain a visible presence at designated entry/exit points to ensure customer safety and security.
- Respond, resolve, and document EAS (Electronic Article Surveillance) alarms in a timely and accurate manner.
- Alert Store Detectives to suspicious persons and situations, and may act as a witness during apprehension situations.
- Direct emergency response personnel to areas of incidents and ensure physical security of customer entry and exit access points.
- Resolve safety concerns and escalate to appropriate leadership personnel for resolution.
- Assist in mitigating customer complaints and engaging leadership personnel as necessary.
- Prevent/deter theft and fraud through physical presence and customer engagement.
- May be required to testify in court if necessary.
- Accurately document merchandise recoveries and practice 200% safety for self and others.
What You Bring with You:
- A high school graduate or equivalent.
- Prior asset protection experience is preferred.
- A basic understanding of behavioral safety strategies.
- The ability to learn and understand fire and security systems, including EAS Systems.
- Experience and proficiency with Microsoft Word and report writing.
- The ability to maintain a professional appearance.
- Commitment to reliable and consistent attendance.
- The ability to interact with all customers in a friendly and courteous manner.
- Knowledge of product locations and the ability to precisely direct customers based upon that knowledge.
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