Cloud-Based Business Analyst

3 days ago


Santa Clara, California, United States TalentBurst Full time
Enterprise ServiceNow Professional Job Overview

TalentBurst is seeking an experienced Enterprise ServiceNow Professional to join our team. As a key member of our Customer Experience (CX) organization, you will play a critical role in optimizing business processes and enhancing efficiency.

About the Role:

  • You will be responsible for managing complex backlogs using ServiceNow, Jira, and Aha, balancing competing priorities effectively.
  • You will collaborate with business partners and development teams to deliver results in an agile environment.

Key Responsibilities:

  • Develop and implement solutions to improve business process efficiency.
  • Work closely with stakeholders to gather requirements and translate them into actionable epics and user stories.
  • Manage multiple projects simultaneously, balancing competing priorities effectively.

Requirements:

  • 5+ years of experience as a Business Systems Analyst with cloud-based enterprise applications.
  • Proven ability to analyze complex business processes and develop solutions to improve efficiency.
  • Excellent communication and interpersonal skills with a track record of effective cross-functional collaboration.

Compensation:

The estimated annual salary for this position is $130,000 - $170,000, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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