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Executive Director of Club Operations

2 months ago

Sunrise Beach, Missouri, United States The Club at Porto Cima Full time
Job Summary

We are seeking a highly skilled and experienced Executive Director of Club Operations to lead our team at The Club at Porto Cima. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the club, ensuring exceptional member experiences, and driving business growth.

Key Responsibilities
  • Financial Management
    • Develop and manage annual budgets, revenue goals, and expense reports.
    • Monitor financial performance and take corrective action as needed.
  • Human Resources
    • Establish and implement personnel policies, procedures, and training programs.
    • Recruit, hire, train, and develop a high-performing team.
  • Operational Excellence
    • Oversee the maintenance and upkeep of club facilities and equipment.
    • Coordinate marketing programs to promote club services and events.
  • Member Experience
    • Ensure exceptional member service and satisfaction.
    • Develop and implement programs to enhance member engagement and retention.
Requirements
  • Bachelor's degree in Business Administration, Hospitality, or related field.
  • 5-10 years of experience in club management or a related field.
  • Proven track record of success in financial management, human resources, and operational excellence.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.