Automotive BDC Customer Support Specialist
2 months ago
We are seeking a dedicated BDC Customer Support Specialist with strong communication abilities and a proactive mindset. This role is ideal for individuals who thrive in customer interactions and possess excellent organizational skills.
Key Responsibilities:
- Manage incoming and outgoing calls to schedule sales appointments.
- Document customer feedback and follow up on appointments.
- Engage with customers using established scripts to arrange sales and service appointments.
- Update customer information in the database and create follow-up reminders.
- Address customer inquiries received through the website and other digital channels.
- Assist with additional tasks as needed and strive to meet monthly performance targets.
Qualifications:
- High School Diploma or equivalent is required.
- Prior experience in customer service or telemarketing is preferred.
- Strong communication skills and proficiency in computer usage.
Benefits:
- Comprehensive training and opportunities for professional growth.
- A supportive work environment with competitive pay.
- A reputable company presence in the automotive sector.
If you are motivated, customer-oriented, and eager to contribute to a vibrant team, we encourage you to consider this opportunity.
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