Customer Support Specialist

2 weeks ago


Saint Albans, Vermont, United States Moses Auto Group Careers Full time
Position Overview:

The Moses Auto Group is seeking a dedicated and proactive Customer Service Representative for our Business Development Center. In this pivotal role, you will serve as the essential connection between customers and their future vehicles.

Key Responsibilities:
  • Engage with potential customers interested in our automotive offerings.
  • Schedule appointments and promote our services through various communication channels including phone, text, and email.
  • Facilitate connections between new customers and the appropriate sales team members.
  • Maintain a professional demeanor while assisting customers.
  • Document all interactions in our database for tracking and follow-up purposes.
  • Achieve and surpass established performance targets.

Compensation and Benefits:
  • Competitive hourly wage; current representatives earn between $15-$30/hour.
  • Flexible working schedule (40 hours per week, 5 days a week, with some shifts from 11am-7pm and occasional Saturdays).
  • Comprehensive health, vision, and dental insurance.
  • Paid time off for work-life balance.
  • 401(K) plan with employer matching.

Qualifications:
  • Excellent verbal and written communication abilities.
  • Familiarity with Microsoft Office Suite, including Word, Excel, and Outlook.
  • Strong time management, prioritization, and multitasking skills.

The Moses Auto Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We uphold a strict policy against discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by applicable laws.



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