Customer Support Specialist
2 weeks ago
The Moses Auto Group is seeking a dedicated and proactive Customer Service Representative for our Business Development Center. In this pivotal role, you will serve as the essential connection between potential buyers and their future vehicles.
Key Responsibilities:
- Engage with prospective clients who express interest in our automotive offerings.
- Facilitate appointments and market our services to potential customers via phone, text, and email.
- Direct new clients to the appropriate sales team member for further assistance.
- Interact with customers in a professional and articulate manner.
- Document all interactions in our database for tracking and follow-up purposes.
- Achieve and surpass established performance targets.
Compensation and Benefits:
- Competitive salary; current representatives earn between $15-$30/hour.
- Flexible work schedule (40 hours per week, 5-day work week; some shifts may include evenings and weekends).
- Comprehensive health, vision, and dental insurance.
- Paid time off for personal and vacation days.
- 401(K) plan with employer matching contributions.
Qualifications:
- Excellent verbal and written communication abilities.
- Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
- Strong time management, prioritization, and multitasking skills.
The Moses Auto Group is committed to fostering a diverse and inclusive workplace. We uphold equal opportunity employment and prohibit discrimination and harassment of any kind based on various protected characteristics as defined by applicable laws.
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