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Program Coordinator

2 months ago

New York, New York, United States CASES Full time
Job Summary

The Program Coordinator provides administrative support to the departmental program operations. This role involves interacting with program directors, staff, executive staff, government officials, researchers, consumers, and service providers.

Key Responsibilities
  • Receive and process referrals, create an electronic health record (AWARDS)
  • Assist with the management of electronic health records
  • Assist with staff scheduling, including client appointments, e-phone rotation, client court dates, and staff trainings via the Team Calendar
  • Participate fully in team meetings and daily team operations
  • Conduct other administrative duties, including answering and screening phone calls, faxes, monitoring office equipment, scheduling repairs/order replacements, and ordering office and client supplies
  • Serve as custodian for petty cash and MetroCard supplies
  • Process check-requests and reconcile AmEx logs, and receipts
  • Update MAVEN data reports to DOHMH (monthly)
  • Run reports in the electronic health record to assist team leaders in managing staff documentation (weekly)
  • Run e-signable report reports in the electronic health record to assist team leaders in managing staff signatures (monthly)
  • Run Participant's Medicaid status in e-paces, track, and update changes on electronic health record; report status to team (monthly)
  • Track and update team's training log (monthly)
  • Support a team of 8 multidisciplinary staff members
  • Provide office receptionist (Front Desk) duties on a rotating basis
Requirements
  • Associate degree and/or experience in a relevant field
  • Strong commitment to social justice and the CASES mission
  • Individuals with lived experience are encouraged to apply
Preferred Qualifications
  • Previous use of an electronic health record, especially Footholds AWARDS
  • Fluency in Spanish
Benefits
  • Medical
  • Dental
  • Vision
  • Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day
  • 12 Paid Holidays per year
  • Retirement 403b Competitive matching up to 6%
  • Employee Referral Program