Program Coordinator

5 days ago


New York, New York, United States Lenox Hill Neighborhood House Full time
Job Summary

Lenox Hill Neighborhood House is seeking a highly motivated and detail-oriented Program Coordinator to join our Shelter team. The successful candidate will provide administrative support, coordinate daily operations, and ensure a safe and supportive environment for clients and staff.

Key Responsibilities
  • Provide administrative support to the Shelter team, including data entry, reporting, and record-keeping
  • Coordinate daily operations, including meal service, front desk reception, and customer service
  • Monitor access control systems and ensure coordination between program assistants, security, and maintenance staff
  • Ensure compliance with all required protocols and regulations
  • Support clients with the shelter intake process and provide excellent customer service
  • Collaborate with other departments to coordinate smooth collaboration and consistency across operations
Requirements
  • Bachelor's degree, with relevant experience in the field of homelessness services, behavioral health, or residential support
  • Strong communication, organizational, and customer service skills
  • Ability to work a non-traditional full-time schedule, including evenings and weekends
  • Fluency in Spanish is ideal
What We Offer
  • Comprehensive benefits package
  • Extensive paid time off
  • Professional development opportunities
  • Free life insurance
  • Pre-tax flexible spending accounts
  • Supplemental insurance coverage
  • Access to fitness center and swimming pool
  • PSLF (Public Service Loan Forgiveness) eligible employer

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