AI/ML Solutions Architect
1 week ago
Location: Plano, TX – Hybrid
Job Overview:
We are seeking a highly skilled and experienced Senior Solution Architect with a focus on building AI/ML based solutions. The ideal candidate will play a critical role in designing and implementing AI-driven solutions across our omni-channel platforms to eliminate/reduce human interaction. This role requires a conceptual understanding of AI technologies, with the goal of personalizing user experiences.
Key Responsibilities:
- Lead the design of AI-based solutions for personalized customer experiences across omni-channel platforms (web, mobile, chatbots, voice, etc).
- Ensure alignment of AI solutions with enterprise architecture and industry best practices, including compliance with healthcare regulations.
- Prepare conceptual design/arch systems that leverage machine learning, natural language processing (NLP) and GenAI to enhance customer interactions, including virtual assistants and recommendation engines.
- Stay updated on the latest advancements in AI, machine learning, and healthcare technologies by reviewing whitepapers, research papers, and industry reports.
- Evaluate new AI technologies and trends, proposing innovations that align with business needs and competitive market demands.
- Engage with business stakeholders, including product owners and department heads, to translate business requirements into AI-enabled solutions.
- Participate in JAD sessions with product and help them realize the art of possible using AI technologies.
- Present AI strategies and architectures to stakeholders, demonstrating the value and impact on business outcomes.
Required Qualifications:
- Bachelor's or master's degree in computer science, engineering, or a related field.
- 8+ years of experience in solution architecture with a focus on AI and machine learning.
- Understanding of AI technologies, including machine learning, deep learning, NLP, and predictive analytics.
- Understanding of AI limitations, including governance, bias, etc.
- Experience in reviewing and analyzing technical whitepapers and research papers to inform AI strategy.
- Excellent communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.
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