Food and Beverage Server

2 weeks ago


Grand Rapids, Michigan, United States Spirehotels Full time

Position Title: Food and Beverage Server

Job Tracking ID:

Location: Grand Rapids, MI

Job Level: Entry Level (less than 2 years)

Education Required: High School/GED

Employment Type: Part-Time/Regular

Experience Required: Up to 2 Years

Starting Date: ASAP

Company: Spire Hospitality

Job Overview:

The primary responsibility of the Food and Beverage Server is to provide exceptional service of food and beverages. This includes taking orders and delivering items in a friendly, professional manner to ensure a high level of guest satisfaction.

Key Responsibilities:

  1. Prepare the service area before, during, and after shifts to maintain cleanliness and organization.
  2. Welcome guests warmly and inform them about specials and promotions.
  3. Accurately record guest orders and confirm details to ensure precision.
  4. Input orders into the Point-of-Sale system to communicate with the kitchen.
  5. Retrieve and deliver completed orders, ensuring accuracy and proper presentation.
  6. Adhere to all regulations regarding the service of alcoholic beverages.
  7. Monitor guest satisfaction and replenish beverages as needed.
  8. Promote dessert and specialty coffee options to guests.
  9. Present checks to guests in a timely manner.
  10. Assist with clearing and resetting tables as needed.
  11. Complete assigned side-work, including restocking supplies.
  12. Perform general cleaning tasks to maintain health and safety standards.

Qualifications:

The ideal candidate should possess the following skills and abilities:

  • Basic knowledge of food and beverage service standards and guest relations.
  • Familiarity with table settings, service ware, and menu items.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Capacity to remember and promote various menu offerings.
  • Physical ability to carry trays weighing up to 30 lbs. in a busy environment.

Benefits:

We offer a range of part-time benefits, including telemedicine, vision, dental, life insurance, short- and long-term disability, critical illness coverage, accident insurance, identity theft protection, pre-paid legal services, pet discounts, wellness programs, and hotel discounts.

Spire Hospitality is an equal opportunity employer.



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