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Server Team Member

2 months ago

Grand Rapids, Michigan, United States ERG RESTAURANTS II LLC Full time

About ERG Restaurants II LLC

We are a family of concept restaurants known for exceptional service, knowledgeable associates, creative cuisine, and superior beverage. Our restaurants, including Bistro Bella Vita, Grove, and Lucy's, offer extraordinary dining experiences that showcase our commitment to excellence.

Job Summary

We are seeking enthusiastic, creative, and qualified candidates to join our service team. As a Server Team Member, you will be responsible for providing exceptional customer service, working collaboratively with our kitchen and bar teams, and ensuring a seamless dining experience for our guests.

Key Responsibilities

  • Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
  • Work effectively with the kitchen and bar teams to ensure timely and accurate food and beverage delivery.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Develop a strong knowledge of our menu, including ingredients, preparation methods, and pairing suggestions.
  • Stay up-to-date on menu changes, promotions, and events to provide informed recommendations to guests.
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction.

Requirements

  • Passionate about food and beverage.
  • Experienced in a fast-paced service environment.
  • Hospitality-driven with a positive work ethic.
  • Ability to work well under pressure and maintain a calm demeanor in a busy restaurant setting.
  • Strong communication and interpersonal skills.