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Telephone Support Associate

3 weeks ago


Asheville, North Carolina, United States Swannanoa Cleaners Full time
Job Description

We are seeking a skilled Telephone Support Associate to join our team at Swannanoa Cleaners. The ideal candidate will have excellent communication skills and be able to work well under pressure.

Key Responsibilities
  1. Respond to customer inquiries and resolve issues
  2. Process orders and handle customer complaints
  3. Document all customer interactions and maintain accurate records
Required Skills and Qualifications
  • High school diploma or equivalent
  • Previous experience in customer service or a related field is preferred
  • Excellent phone and verbal communication skills

The estimated salary for this role is $48,000-$65,000 per year, depending on location and experience.