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Advanced Referral Specialist

2 months ago


Tempe, Arizona, United States One Medical Full time
About One Medical:


One Medical is a pioneering primary care provider that is redefining the healthcare landscape by making quality care more accessible, affordable, and enjoyable for all.

We are committed to transforming the healthcare experience for patients, providers, employers, and health networks alike.

With our integrated in-office and 24/7 virtual care services, on-site laboratories, and comprehensive programs for preventive care, chronic disease management, common ailments, and mental health support, we have been enhancing the lives of individuals for over fifteen years.

In early 2023, we achieved a significant milestone by joining forces with Amazon, aiming to extend exceptional healthcare services to a broader audience, including consumers, employers, care teams, and health networks, ultimately leading to improved health outcomes.

As we expand our reach and impact, we are dedicated to building a diverse, driven, and compassionate workforce, fostering an environment where every team member can flourish.


The Role:


As a member of the One Medical centralized team, you will engage in a dynamic work environment, driven by individuals who are passionate about our mission and committed to delivering world-class service experiences for patients.

Our teams excel in managing high-volume tasks while continuously evaluating their processes for improvement through ongoing learning and experimentation.

In your role as an Advanced Tasking team member, you will be part of a specialized group adept at handling complex tasks.


To promote a culture of continuous learning and discovery, you will encourage your colleagues to scrutinize their work, ask insightful questions, and seek more efficient processes and opportunities for enhancement through process improvement initiatives, utilizing lean methodologies.

This position supports patients across the nation.


Key Responsibilities:
  • Maintain service level agreements in complex insurance authorizations.
  • Meet or exceed performance metrics consistently.

Qualifications:
  • A minimum of 2 years of experience in managing referrals and navigating intricate insurance systems.
  • Experience in a high-performance department with strong accountability for metrics.
  • A positive, collaborative attitude with a proactive approach to teamwork.
  • Familiarity with various electronic medical records (EMRs).
  • Remote work experience is preferred.

Benefits:


We offer a comprehensive benefits package designed to support your health and wellness:

  • Employee Assistance Program for confidential support.
  • Competitive medical, dental, and vision plans.
  • Complimentary One Medical memberships for you and your family.
  • Pre-tax commuter benefits.
  • Options for PTO cash outs.

Compensation:

The base pay for this position is $24.00 per hour based on a full-time schedule.


Future Security:

We provide a robust benefits structure to protect your future:

  • 401K matching.
  • Participation in company equity programs.
  • Support for emergency childcare.
  • Enhanced maternity and paternity leave contributions.
  • Paid life insurance coverage.
  • Full coverage for short-term and long-term disability insurance.

Work Environment:

This is a full-time hourly position with flexible scheduling options, which may include evenings and weekends. Remote work opportunities are available for candidates outside specific geographic areas.


Physical Requirements:

The role primarily involves sedentary work, with occasional exertion of up to ten pounds of force.

One Medical is an equal opportunity employer, welcoming applicants from diverse backgrounds and experiences.

We participate in E-Verify to confirm employment eligibility in the U.S.