Customer Service Representative
1 day ago
We are seeking a highly skilled Customer Service Representative to join our team at Daltile. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities- Provide timely and effective support to customers through various channels, including phone, email, and in-person interactions.
- Process sales orders and resolve customer product or service issues in a professional and courteous manner.
- Collaborate with internal teams to address customer inquiries and order issues from order entry to delivery.
- Respond to customer needs and concerns in a prompt and professional manner.
- Participate in special projects and perform additional duties as required.
- A High School Diploma or GED equivalency is required.
- 2 or more years of call center or customer service experience.
- Focus on customer account management preferred.
We offer a competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
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Springdale, Arkansas, United States RML Auto Full time{"title": "Customer Service Representative", "content": "Key ResponsibilitiesProvide exceptional customer service by greeting and directing visitors to the correct department.Answer and direct incoming phone calls, taking messages and providing information to callers.Assist with cashiering duties and open repair orders as needed.Communicate with customers...