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Restaurant Manager

2 months ago

Chula Vista, California, United States Hooters of America, LLC Full time

Job Summary:

Hooters of America, LLC is seeking a highly skilled and experienced Restaurant Manager to lead our team in delivering exceptional customer service and driving business growth. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities:

  • People Management:
    • Recruit, train, and develop a high-performing team of restaurant staff
    • Manage employee performance, providing coaching and feedback to ensure excellent service and quality
  • Customer Service:
    • Ensure that every customer has an exceptional dining experience, meeting their needs and exceeding their expectations
    • Monitor and improve customer satisfaction, using feedback to drive continuous improvement
  • Financial Management:
    • Manage restaurant finances, including budgeting, forecasting, and controlling costs
    • Optimize revenue streams, including menu pricing, promotions, and sales strategies
  • Operational Excellence:
    • Ensure that all restaurant operations are running smoothly, efficiently, and in compliance with company policies and procedures
    • Monitor and improve restaurant cleanliness, safety, and security
  • Marketing and Sales:
    • Develop and implement marketing strategies to drive sales and increase brand awareness
    • Build and maintain relationships with vendors, suppliers, and other business partners

Requirements:

  • High school diploma or equivalent required; bachelor's degree in hospitality, business, or related field preferred
  • Minimum 2 years of experience in restaurant management, preferably in a fast-paced, high-volume environment
  • Proven track record of success in managing teams, driving sales growth, and improving customer satisfaction
  • Strong leadership and communication skills, with the ability to motivate and inspire team members
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
  • Valid ServSafe alcohol certification required

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Hooters of America, LLC is an equal opportunity employer and committed to workplace diversity. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service and driving business growth.