Customer Service Representative

2 weeks ago


Rancho Cordova, California, United States Niahealthcare Full time
Customer Service Careers

At Niahealthcare, our Customer Service team plays a vital role in delivering exceptional service to our internal and external customers. As a member of this team, you will have the opportunity to make a real difference in the lives of our members and providers.

Key Responsibilities:

  • Resolve customer administrative concerns and manage relationships with key health plans and provider networks.
  • Attend to risk management issues associated with case management and processes appeal requests.
  • Manage medium to large-scale projects and perform meaningful work that contributes to the organization's success.

What We Offer:

  • A dynamic and supportive work environment that fosters growth and development.
  • Opportunities to work with a diverse range of customers and stakeholders.
  • A comprehensive benefits package that includes competitive pay, health insurance, and retirement savings.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.

Location:

  • Rancho Cordova, California
  • Harrisburg, Pennsylvania
  • Remote United States


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