Universal Banker/Teller Role

3 days ago


Beloit, Wisconsin, United States First Mid Bank & Trust Full time
Job Summary

We are seeking a highly skilled and customer-focused Universal Banker/Teller to join our team at First Mid Bank & Trust. As a key member of our banking team, you will be responsible for providing exceptional customer service, handling cash transactions, and building strong relationships with our clients.

Key Responsibilities
  • Provide timely and accurate service to customers, ensuring their needs are met and exceeded.
  • Abide by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust.
  • Process transactions with accuracy and efficiency, including deposits, withdrawals, payments, and check cashing.
  • Gain manager assistance with any suspicious transactions and obtain management approval for transactions outside authorized limits.
  • Adhere to all bank compliance, security, and operational policies and procedures.
  • Maintain a cash drawer by performing daily balancing procedures and assist with daily operational branch duties.
  • Open accounts, including checking, savings, safe deposit box, and basic business-related accounts.
  • Perform changes to existing accounts as requested by the customer.
  • Proactively look for ways to improve processes that will improve the customer's experience and communicate those ideas to branch management.
  • Maintain professional appearance and conduct within the guidelines set forth in the Employee Handbook.
  • Maintain customer confidentiality.
  • May participate in bank promotions, external community events, and promotional activities.
  • May be required to work in other First Mid Banking centers.
  • Complete other specified duties as assigned.
Requirements
  • High School Diploma/GED required.
  • 1+ year of customer service and cash handling experience and/or previous experience working in a financial institution preferred.
  • Previous sales experience preferred.
  • Successfully completes required compliance and First Mid training curriculum to be proficient in the basic account opening process.
What We Offer

At First Mid Bank & Trust, we value our employees and offer a competitive compensation package, opportunities for advancement, and a supportive work environment.


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