Customer Service Representative

1 day ago


Fort Thomas, Kentucky, United States Marsh Building Products - Fort Thomas Full time
Customer Service Associate Job Description

The Customer Service Associate will play a vital role in assisting our walk-in customers directly, coordinating closely with our outside sales force, drivers, and warehouse personnel to meet our customers' needs in a timely and efficient manner.

Key Responsibilities:
  • Provide counter sales, phone assistance, and other help to our customers.
  • Be instrumental in building our business by learning our products and developing new sales opportunities.
  • Assist customers with purchasing needs, either walk-ins or over the phone.
  • Develop new sales opportunities through calls to potential new customers.
  • Enter sales orders and cash transactions into company software.
Requirements:
  • Experience assisting customers with purchasing needs.
  • Intermediate computer skills.
  • Reliable, safe, and a team player.
  • Valid driver's license, satisfactory driving record, and reliable transportation.
  • Able to pass criminal and driving background check and a pre-employment drug test.
Benefits:
  • Competitive salaries paid weekly.
  • Private Stock Ownership.
  • Equity Growth Incentive Plan (after 6 months of employment).
  • 401(k) Retirement Plan with company matching.
  • Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays.
  • Paid Parental Leave.
  • Medical, Dental, and Vision Benefits.
  • Flexible and Dependent Care Spending Accounts.
  • Company paid Life insurance and Short-Term Disability.
  • Additional Life Insurance and Long-Term Disability also offered.
  • Safety Program with Bonuses for our Drivers.
  • Employee Referral Bonus Program.

Marsh Building Products - Fort Thomas is an Equal Opportunity Employer and a Veteran Friendly Employer.



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