Customer Service Associate
2 weeks ago
About the Role:
We are seeking a highly skilled and motivated Customer Service Associate to join our team at Matt Cresap State Farm Insurance.
Key Responsibilities:
- Provide prompt, accurate, and friendly customer service to our existing customers.
- Assist customers with adding insurance to their household and identify gaps in coverage.
- Respond to underwriting requests and disperse office reports.
- Assist in contacting customers to get signature documents returned and scan and attach documents.
- Assist with general customer questions and provide products to protect customers from the risks of everyday life.
- Assist agent and sales associates complete tasks as directed.
Requirements:
- Pass a state and federal background check prior to hire.
- Be dependable and have dependable transportation.
- Be proficient with computer functions and have excellent communication skills.
- Have a good work ethic and be able to adapt to change and be coachable.
- Obtain Georgia property and casualty license (paid by agency).
This employment opportunity is with a State Farm Agent, not with State Farm Insurance Companies, and requires the successful completion of licensing requirements to solicit and service State Farm products.
About Us:
Matt Cresap State Farm Insurance is a successful team seeking a Customer Service Associate to join our organization.
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