Customer Service Representative

4 weeks ago


Alpharetta, United States FedEx Full time
Job Summary:

As a Retail Customer Service Associate at FedEx, you will be responsible for providing exceptional customer service and support to our customers. Your primary duties will include assisting customers with their inquiries, resolving issues, and providing solutions to meet their needs.

Key Responsibilities:
  • Follow instructions from supervisors and assist other team members in performing store functions.
  • Assist in the training of store team members.
  • Demonstrate consultative behaviors in a retail environment to understand each customer's individualized needs.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills.

About FedEx:

FedEx is a leading logistics and transportation company that is committed to providing exceptional service to our customers. We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate.

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