Customer Service Representative

8 hours ago


Alpharetta, United States American Signature Furniture Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at American Signature Furniture. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.

Key Responsibilities
  • Provide personalized service to customers, responding to their inquiries and resolving any issues in a timely and professional manner
  • Assist customers in finding the perfect furniture solutions, offering expert advice and guidance
  • Process sales transactions, handle returns and exchanges, and maintain accurate records
  • Collaborate with colleagues to achieve sales targets and meet customer needs
  • Stay up-to-date on product knowledge, promotions, and company policies to provide informed and accurate information to customers
Requirements
  • High school diploma or equivalent required; prior sales or customer service experience preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues
  • Ability to work in a fast-paced environment, meeting sales targets and providing exceptional customer service
  • Basic math skills and accuracy in handling cash and credit transactions
  • Ability to lift up to 25 pounds and stand for long periods
What We Offer

As a Customer Service Associate at American Signature Furniture, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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