Hardware Store Operations Manager
4 days ago
We are seeking a highly skilled and experienced operations manager to join our team at Westlake Ace Hardware. As an operations manager, you will be responsible for overseeing the day-to-day activities of our store, ensuring that everything runs smoothly and efficiently.
About UsWestlake Ace Hardware is one of the largest hardware retailers in the United States, with over 150 neighborhood stores across the country. We have been in operation for over a century, and we pride ourselves on providing excellent customer service and top-notch products to our customers.
Job DescriptionThe Assistant Manager, Operations will manage overall store operations and the achievement of company goals and directives. Key responsibilities include:
- Customer Service: Provide positive representation of Westlake Ace Hardware, proactively assist customers in solving problems, greet customers entering and throughout the store, thank customers when finished and when they are leaving the store.
- Store Operations: Ensure a positive, professional, and safe work environment for all associates, supervise the general operations of the entire store, assist with the implementation of Store Support Center programs.
- Inventory & Merchandising: Assist to ensure forklift operations and receiving is completed in a safe and efficient way, assist to ensure receiving, checking in, and stocking of merchandise adheres to best practices and Standard Operating Procedures.
- Hiring & Training of Associates: Assist in training of all associates, actively recruit and promote the advancement of Westlake Ace associates.
To be successful in this role, you will need:
- A High School or GED equivalent.
- Previous retail management experience preferred. Hardware experience preferred.
- The ability to stand, walk, lift (up to 25lbs) and climb.
This position offers a competitive salary of $16 - $18 per hour, along with benefits such as health insurance, paid time off, and opportunities for career growth and development.
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