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Patient Care Support Specialist

2 months ago

Houston, Texas, United States Emerging Tech, LLC Full time
Job Overview

We are seeking a dedicated Registered Nurse Support Assistant to provide essential support within our healthcare team at Emerging Tech, LLC. This role is pivotal in ensuring that patients receive high-quality care and that the nursing staff can operate efficiently.

Key Responsibilities:
  • Clinical Assistance:
    • Support registered nurses in delivering basic patient care, including monitoring vital signs and assisting with patient mobility.
    • Prepare patients for medical examinations and procedures, ensuring their comfort and understanding.
    • Assist in gathering patient information and documentation as directed by nursing staff.
    • Maintain cleanliness and organization in patient care areas, including restocking supplies and preparing treatment spaces.
  • Patient Coordination:
    • Manage patient appointments and treatment schedules to ensure timely care delivery.
    • Facilitate effective communication among patients, families, and healthcare professionals to address patient needs.
    • Assist with patient admissions, transfers, and discharges, ensuring all necessary documentation is completed.
  • Documentation and Record Management:
    • Support the documentation of patient care activities in the electronic health record (EHR) system, ensuring compliance with healthcare policies.
    • Update and maintain patient records, including personal information and treatment histories.
    • Assist in preparing reports and summaries as required by nursing staff.
  • Administrative Duties:
    • Perform clerical tasks such as filing, faxing, and copying documents.
    • Manage correspondence, ensuring that messages are directed to the appropriate personnel.
    • Assist in maintaining office supplies and equipment for nursing staff use.
  • Patient Safety and Advocacy:
    • Support nursing staff in maintaining patient safety by following established protocols.
    • Advocate for patients by addressing their concerns and ensuring their comfort and dignity.
    • Report any changes in patient conditions to the nursing staff promptly.
  • Collaboration and Communication:
    • Act as a liaison between nursing staff and other departments to enhance patient care.
    • Participate in team meetings and contribute to patient care planning and quality improvement efforts.
    • Provide assistance to other healthcare team members as needed.
  • Compliance and Quality Assurance:
    • Adhere to all healthcare policies and regulations, ensuring compliance with federal standards.
    • Engage in quality assurance initiatives aimed at improving patient care.
    • Maintain confidentiality and security of patient information at all times.
Qualifications:
  • Education: Bachelor's degree or equivalent required. Completion of a state-approved nursing assistant or medical assistant training program is preferred.
  • Experience: Previous experience in a healthcare setting, particularly in a supportive role, is highly desirable.
  • Skills:
    • Strong organizational and multitasking skills.
    • Excellent communication and interpersonal abilities.
    • Proficiency in electronic health record (EHR) systems and office software.
    • Attention to detail and accuracy in record keeping.
    • Ability to work effectively both independently and as part of a team.
    • Knowledge of medical terminology is a plus.

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