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HR Operations Coordinator

2 months ago

Savannah Georgia, United States Community Choice Financial Family of Brands Full time

About Us:


The Community Choice Financial Family of Brands is dedicated to delivering exceptional financial solutions and career opportunities that enrich the communities we serve.

We invite you to explore our career opportunities and appreciate your interest in joining our team.


Position Overview:
HR Operations Coordinator

As part of our team, the HR Operations Coordinator plays a vital role in providing comprehensive human resources support and guidance.

This position involves managing various HR functions, including employee relations, unemployment claims, and workers' compensation. You will be instrumental in fostering effective communication and collaboration between management and staff.


Key Responsibilities:
1. Act as a liaison between management and employees, addressing inquiries and resolving workplace issues.
2. Provide information to current and prospective employees regarding policies, job responsibilities, working conditions, and compensation.
3. Assist the HR department in executing initiatives aimed at enhancing employee relations.
4. Oversee special HR projects and ensure adherence to quality standards and procedures.
5. Offer guidance to employees in navigating complex issues and resolving escalated concerns.
6. Compile and prepare reports and documentation required by management or regulatory bodies.
7. Maintain accurate personnel records, including hires, promotions, and performance evaluations.
8. Respond to inquiries about HR strategies and programs.
9. Identify opportunities for policy and procedure improvements.
10. Provide training and support to HR team members.
11. Evaluate departmental performance against established goals and recommend enhancements.
12. Manage unemployment claims, workers' compensation, and employee relations matters.
13. Process terminations and manage separation documentation.
14. Conduct audits within HR systems and report required statistics.


Physical requirements for this role include the ability to remain stationary, move freely within the office, and operate mechanical controls such as a keyboard.

This is a full-time position that necessitates in-person attendance during standard business hours.

Qualifications:
- Bachelor's Degree or 3-5 years of experience in a generalist HR role.
- Familiarity with labor laws and regulations is advantageous.


Essential Skills:

  • Active Listening: Fully engaging with others and understanding their perspectives.
  • Personnel Management: Motivating and directing team members effectively.
  • Written Communication: Articulating ideas clearly in writing.
  • Reading Comprehension: Understanding work-related documents.
  • Verbal Communication: Conveying information effectively to others.
  • Negotiation: Mediating differences and fostering agreement.
  • Time Management: Efficiently managing personal and team schedules.
  • Social Awareness: Recognizing and understanding the reactions of others.
  • Performance Monitoring: Assessing individual and organizational performance for improvement.
  • Critical Thinking: Analyzing situations to identify strengths and weaknesses.
  • Persuasion: Influencing others' thoughts or behaviors.
  • Decision Making: Weighing costs and benefits to make informed choices.
  • Complex Problem Solving: Addressing intricate issues and developing effective solutions.
  • Service Orientation: Actively seeking ways to assist others.
  • Quality Control: Evaluating processes to ensure high standards.
  • Troubleshooting: Identifying and resolving operational errors.

What We Offer:
Our benefits include:
- Comprehensive training programs to support your success.
- Access to a wide range of e-learning modules for professional growth.
- Opportunities for mentorship and ongoing training.
- Multiple medical, dental, and vision coverage options.
- Health and wellness programs with exclusive discounts.
- 401(k) plans with company matching.
- Flexible spending and health savings accounts.
- Life insurance options.
- Paid time off and performance-based advancement opportunities.

Our Commitment to Diversity:
We value diversity and are committed to creating an inclusive environment where all team members can thrive and contribute to our collective success.