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Cash Handling Specialist
2 months ago
Location: Southfield, MI
Employment Type: Non-career
Department: Parks & Recreation N/C
Equal Opportunity Statement: This overview serves as a summary of the role, its responsibilities, qualifications, and remuneration. For further details, please consult the Parks & Recreation Department. The City of Southfield is committed to providing equal employment opportunities and does not discriminate based on sex, race, color, age, height, weight, marital status, national origin, religion, arrest record, physical or mental disability, family status, sexual orientation, gender identity, or any other protected category. Reasonable accommodations are available for qualified individuals with disabilities upon request. AN EQUAL OPPORTUNITY EMPLOYER M/F/V/H, DRUG FREE WORKPLACE
ADA Compliance: Individuals requiring assistance with the application process due to special needs should reach out to the Human Resources Department. Advance notice is necessary for any auxiliary aids or services needed.
Key Responsibilities:
Front Desk Associate - Southfield Sports Arena
- Manage the opening and closing of the Front Desk in accordance with established procedures.
- Provide professional assistance and information to customers, addressing inquiries effectively.
- Promote the service philosophy of the City of Southfield Parks & Recreation Department positively; handle complaints courteously and refer to a Supervisor when necessary.
- Accurately handle and count cash; operate a Point of Sale system; process credit card transactions.
- Register patrons for Parks & Recreation programs, classes, and activities using an advanced computer-based registration system.
- Answer phone calls, take messages, and transfer calls in a professional and friendly manner.
- Operate printers and copiers as needed.
- Perform additional related duties as assigned.
Front Desk Associate - Southfield Sports Arena
- Must be at least 16 years old, demonstrating a level of maturity suitable for this prominent role.
- Strong organizational skills along with excellent verbal and written communication abilities.
- Capability to utilize logical and rational thinking for problem-solving.
- Proficiency in performing mathematical calculations, including fractions, decimals, and percentages.
- Ability to follow detailed written and/or verbal instructions independently.
The selection process will involve a review of the applicant's experience, criminal history, and an oral board interview. Each stage of the selection process must be successfully completed for the applicant to advance to the next step. Candidates will be invited to continue in the selection process based on the relevance and extent of their related experience.
Please note that this position does not offer benefits.