Operations Specialist

2 months ago


Southfield, Michigan, United States Ricoh Americas Corporation Full time
Job Summary

We are seeking a highly skilled Operations Specialist to join our team at Ricoh Americas Corporation. As a key member of our operations team, you will be responsible for providing exceptional service to our customers by ensuring the smooth operation of our equipment and facilities.

Key Responsibilities
  • Equipment Operation and Maintenance: Operate high-volume duplicating, production, sorting, mailing, or bindery equipment, and perform associated copying tasks.
  • Shipping and Receiving: Ship and receive product and supplies, sort, distribute, and handle incoming and outgoing mail/faxes, and apply necessary postage.
  • Copier Maintenance and Repair: Provide copier maintenance and/or repair of customer site equipment.
  • Bindery and Quality Control: Perform bindery, QC, and final check tasks, and ensure that all products meet the required quality standards.
  • Housekeeping and Hospitality: Maintain a clean and organized work environment, and provide excellent customer service to ensure a positive experience.
  • File Services and Call Center: Perform filing duties, and provide support to the call center team as needed.
  • Meeting Room and Conference Room Setup: Set up meeting rooms and conference rooms as required.
  • Light Maintenance and Cleaning: Perform light maintenance and cleaning duties as assigned.
  • Mailroom Operations: Perform mailroom operations, including shipping, receiving, and dock work.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of related work experience preferred.
  • Skills: Basic computer skills, including proficiency in MS Office Suite, and knowledge of copier and other related equipment.
  • Certifications: Valid driver's license and minimum levels of auto insurance coverage per Ricoh.
Working Conditions

This role requires frequent exposure to copier/fax machine noise, toner, and changes in room temperature. You may be exposed to various weather conditions when walking between buildings, and may be required to lift or move items weighing up to 50 lbs.



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