Shift Lead

2 weeks ago


Southfield, Michigan, United States Walgreens Full time
Job Description:

As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Open and close the store, including starting up required systems and ensuring the floor and stock room are ready for the business day.
  • Manage cash handling, including completing product returns, order voids, and customer refunds.
  • Model and deliver a distinctive and delightful customer experience, engaging with customers and resolving issues in a timely and professional manner.
  • Assist with and coach other team members on warehouse and vendor ordering processes, including opening the backdoor for vendor deliveries.
  • Register all related sales on assigned cash register, including records of scanning errors, price verifications, and voids.
  • Assist manager or assistant store manager in reviewing order exceptions and assisting in reverse logistics.
  • Maintain accurate inventory counts and ensure the Outdate program is followed with team members.
  • Assist with exterior and interior maintenance, including requesting store or system repairs as needed.
  • Have working knowledge of store systems and store equipment.
  • Assist at Pharmacy out window as requested.
  • Ensure compliance with state and local laws regarding regulated products.
  • Responsible for bag checks of team members before leaving the store.
  • Comply with all company policies and procedures, maintaining respectful relationships with coworkers.
Requirements:
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
Preferred Qualifications:
  • Prefer the knowledge of store inventory control.

This is a flexible hours position, and the shift will vary. If you are a motivated and organized individual with excellent customer service skills, we encourage you to apply.


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