Food and Beverage Operations Manager
5 days ago
The Food and Beverage Supervisor position is a key role in ensuring the success of our operations at Five Star Parks and Attractions. As a member of our management team, you will assist the Operations Managers and General Manager in overseeing the daily operations of our food and beverage services.
Key Responsibilities- Assist in overseeing the daily operations of all crew members in the food and beverage department.
- Ensure that stand-up meetings are completed pre-shift to ensure a smooth operation.
- Document attendance issues and follow up on any discrepancies.
- Conduct regular inspections to ensure that our facilities are clean and well-maintained.
- Delegate cleaning duties to team members and ensure that all areas are clean and tidy.
- Approve timesheets and ensure that management staff are approving clock-in/out punches each shift.
- Complete daily schedule templates to ensure that all positions are covered.
- Assess team members and make adjustments as needed to ensure optimal performance.
- Field guest complaints and resolve issues in a timely and professional manner.
- Assist in the completion of incident reports and ensure that all necessary documentation is completed and turned in within 24 hours.
- Support the General Manager's goal of ensuring that team members meet or exceed turnover times.
- Assist with ride audits and retrain/coach team members as needed.
- Update stand-up meeting information and communicate with other operations managers as necessary.
- Ensure that facilities are well-maintained and notify the General Manager of any issues that need to be addressed.
This position assists Operations Managers and General Manager in managing all employees of the department and is responsible for leadership, performance management, and retention of crew members within its department.
Physical DemandsThe physical demands described here are representative of those that must be met by a crew member to successfully perform the essential functions of this job.
Education- A High School diploma or GED equivalent is required.
This is a part-time position, and hours of work and days are determined by the General Manager. Evenings, weekends, and some holidays are required as job duties demand.
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